Privacy Policy - Captain Hook's Jingle Factory

1. Information We Collect

Captain Hook's Jingle Factory respects your privacy and is committed to protecting your personal information. We collect information in the following ways:

Information You Provide:

• Name and contact information when you reach out to us
• Project details and requirements you share
• Payment information for service transactions
• Feedback and communications regarding our services

Automatically Collected Information:

• Basic website analytics (page views, session duration)
• Device and browser information
• IP address and general location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and deliver our audio production services
• To communicate with you about your projects and inquiries
• To process payments and manage transactions
• To improve our website and service offerings
• To send occasional updates about our services (with your consent)
• To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent for specific purposes
• With trusted service providers who assist in our operations (payment processors, hosting services)
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)

All third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure Socket Layer (SSL) technology for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through trusted providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and performance
• Provide personalized content and experiences
• Enable certain website functionality

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your information to another service
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us through our contact page.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Project-related information is typically retained for 7 years for business and legal purposes. Marketing communications data is retained until you opt-out or request deletion.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page. We're committed to addressing your privacy concerns and questions promptly.

🛡️ Privacy Policy